Digital Account Manager

Are you super organized, love online marketing, have a great personality to interact with our clients and want to make a difference every day? Then you are the person we are looking for!

Brown Creative Group is seeking a talented self-starter who has a desire to make a real impact in an integral role for our company.

As a Digital Account Manager, you will work directly with clients in a variety of industries to foster relationships, help deliver great results, and ensure an exceptional experience. This is a great position if you enjoy variety and are looking for an opportunity to grow.

Responsibilities include:

  • Serving as a primary point of contact for our clients
  • Handling the onboarding of new clients and projects
  • Managing website projects and digital marketing campaigns, and serving as a liaison between clients and internal team
  • Assisting with digital strategy and implementation tasks
  • Providing quality control for client-facing deliverables before delivery
  • Streamlining workflows and processes
  • Scheduling regular and ad hoc meetings/calls with clients
  • Monitoring KPIs and regular reporting on results with clients

Qualifications include:

  • Understand digital marketing and website best practices
  • Possess exceptional communication skills — in person, on the phone, and in writing
  • Have an outgoing, positive attitude and ‘can-do’ approach
  • Able to coordinate multiple clients, projects, and campaigns in an efficient manner
  • Be highly organized and detail oriented
  • Have eagerness to succeed, and to help others succeed
  • Possess a willingness to continually learn and grow, both personally and professionally
  • Bachelor’s degree in a related field of study

Bonus points for:

  • Any agency or digital marketing experience (including internships)
  • Experience with any of the following: WordPress, Facebook Ads, social media management, content writing/editing, project management software i.e., Asana, BaseCamp; Google Analytics, MailChimp, or Google Docs
If you feel you’re the perfect fit for this position, fill out the form above and include your resume and cover letter.